Privacy Policy for Mersal Zayouna

At Mersal Zayouna, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the data you provide to us through our services.

1. Information We Collect

We may collect the following types of information from our clients:

• Personal details such as your name, address, email, and phone number.
• Shipment information including the recipient’s name, address, and contact details.
• Payment details for processing shipping orders.
• Other information you may provide voluntarily through inquiries or feedback.

2. How We Use Your Information

The information we collect is used to:

• Provide and manage our shipping services.
• Process payments and manage transactions.
• Communicate with you about your shipments and orders.
• Improve our services and customer experience.
• Comply with legal obligations and regulations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, such as:

• Payment processors for handling transactions.
• Couriers and delivery partners for fulfilling your shipments.
• Legal authorities, if required by law or in connection with legal proceedings.

4. Data Security

We take the security of your personal information seriously and use appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

5. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and enhance your user experience. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at:

Email: [email protected]
Phone:+964 776 900 1494
Address: Zayouna, Baghdad, Iraq